Last Updated: September 2021

Khayelitsha Cookie Company has two key goals:

  1. Producing premium quality Cookie Company using only the finest ingredients.
  2. Creating employment for the unemployed women of Khayelitsha. We work together with previously unemployed women frominformal settlements in and around Cape Town, mainly Khayelitsha and turn them into highly skilled bakers. These skilled women hand-bake and pack each & every cookie.

In addition to this,Khayelitsha Cookies top management is committed to supplying products that are safe and consistently please our customers.

Khayelitsha Cookies Company is committed to ensuring the Food Safety Management System is established, implemented, maintained and continually improved in accordance with the prescribed FSSC 22000 version 5.1; ISO 22000:2018; ISO/TS 22002-1:2009 along with FSSC 22000 version 5.1 Additional requirements.

Our commitment to the food safety management system shall be communicated to all persons employed at Khayelitsha Cookie Company to ensure understanding by all. Our staff are our most valuable asset and through training and involvement contribute to our success. Resources shall be provided and a team appointed and trained to adequately establish and maintain the system. A forum for resolving conflict shall be established.

Meeting all statutory and regulatory requirements (listed in Annexure 1) for quality and food safety, including mutually agreed customer requirements related to quality and food safety.

This includes compliance to the Department of Employment & Labour’s “Consolidated Direction on Occupational Health and Safety Measures in certain workplaces”

For Khayelitsha Cookies to fulfil its Health and Safety obligations, proof of vaccination will be required for every employee, and all visitors prior to entry. This includes temporary employees, contractors, suppliers, and anyone entering the premises. This is to mitigate the risk of contracting Covid19 from unvaccinated persons.

Khayelitsha Cookies reserves the right to refuse access to anyone who are not able to provide proof of vaccination. Partial vaccination (i.e., 1st Pfizer shot) will be accepted.

Internal and External Communication and understanding of the Food Safety Management System will be maintained within the organization together with a forum for resolving conflict

Communicate quality and food safety requirements to suppliers, contractors, customers and consumers and other relevant interested parties by establishing specifications for ingredients and packaging materials, product storage and distribution and consumer guidelines.

Communicate quality and food safety aspects to employees’, consumers, customers and principal stakeholders that have an impact on, or are affected by Khayelitsha Cookies food safety and quality management system

Our measurable objectives for 2020 are:

  1. To maintain FSSC 22000 certification
  2. To have less than 20 customer complaints for the whole year
  3. To not get any Critical non-conformities
  4. To not get any non-conformances relating to out of specification microbiological results